As much advance notice of your order as possible is helpful to ensure we offer a you a convenient date and allocate your worksurface from stock.
Upon receipt of your order we will arrange a convenient time for our templaters to visit. Our fabricators will base the price from your supplied plan, this plan will also be given to the template team along with the décor you have chosen.
It is essential that the installation of all carcases and the free standing appliances are fixed and secured before the templater’s visit. Sinks or the template must be available on site. Our designer will request these details beforehand.
We also request the client’s or site representative’s mobile telephone number and details. These will be used to confirm the appointment and to facilitate contact on the day. Our team will ring the day before the visit to make a final check of the arrangements.
The template will be made by our team and returned to our factory. We will create a drawing and order confirmation for checking and approval..
Upon receipt of your signed order confirmation, the order will go straight into production. At that time we will agree a convenient installation date, normally within 5 working days of the template. As with the template visit, our team will ring the day before the installation to make a final check of the arrangements